Review Bounce Emails for Contacts & Leads

STEP-BY-STEP

1

Log in as an administrator and go to the Admin Dashboard.
Learn how to log in here →
2

Go to the details page of a contact/ lead/ student or tutor.
3

Navigate to the bounces tab
4

A list of bounce emails for this contact appears. The default filter is 'Unresolved' to make staff easier for reviewing
5

Click the View Details icon to go to the details page of a bounce
6

Click the checkbox icon to resolve a bounce.