Workflow Engine Management and Test Plans
-
How To Manage Workflow Engine Type
Learn how to manage Workflow Engine types. Follow step-by-step instructions to configure and optimise different engine types for efficient workflow management.
-
How To Manage Workflow Engine Ticket
Learn how to manage Workflow Engine tickets. Follow step-by-step instructions to efficiently organise, track, and process tickets within the workflow system.
-
How To Manage Canned Response
Learn how to manage canned responses. Follow simple instructions to create, edit, and organise reusable responses for quicker customer support.
-
Test Plan: Merge Workflow Engine Ticket
Learn how to merge Workflow Engine tickets in test plans. Follow detailed instructions to efficiently combine tickets for streamlined workflow management.
-
Test Plan: Lock Reviewed Tickets
Learn how to lock tickets that have been reviewed in test plans. Follow clear steps to secure reviewed tickets and prevent further changes.
-
Test Plan: Reopen & Resolve Ticket
Learn how to reopen and resolve tickets in test plans. Follow step-by-step instructions to efficiently manage ticket status and ensure proper resolution.