- Who needs this documentation?
- How to view the Canned response list
- How to create a new Canned Response
- How to Edit/View Detail/Delete a Canned response
How to create a new Canned Response
- Go to CRM Portal>> Canned Responses
- Click on Create New Canned Response button
- Enter the Content (Required)
- Select Canned response type (Optional)
- And click on Create button
- The new Canned Response is created successfully