Setting Up Reply Emails

What is a "Reply To:"?

This is a property of email that will determine the email to reply to when users click the Reply To button in an email.

Why you would use a "Reply To:"?

This is to resolve the problem that the email address is used to send the email is different from the email to receive replies.

How to set up Reply To for Forms

STEP-BY-STEP
  • 1
    Go to Form Listing in admin by going to Admin → Modules → Forms, or just simply append /Admin/Forms to your website URL and click go in the browser bar (Example: http://mysite.com/Admin/Forms)
    Setup Replying Emails
  • 2
    Find the form you want to set up Reply To and click on the Configure icon to go to the "Configure" step.
    Setup Replying Emails
  • 3
    In the "Email On Submit" group, there will be a text box to set Reply To for Notification.
  • 4
    There is a checkbox that allows you to use the email in the form as Reply To. This is to allow the one who receives the notification email, to reply directly to those who have submitted the form.
    Setup Replying Emails
  • 5
    To set up Reply To for Auto Response, please go to Advanced Options → Auto Response Setup → Auto Response Reply To
    Setup Replying Emails
  • 6
    Finally, click "Save and Continue Configure" or "Finish Configuration" to save your changes.
  • 7
    Notification is the email to let you know who has submitted the form and what details that were submitted.
  • 8
    Auto Response is the email for those who submitted the form and let them know that we have received their enquiry.
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