Email Sending Score Overview
This is to check your email score if you are having trouble with your emails going to your spam or junk folder.
- Sometimes we encounter issues about emails not being sent or received but appearing to be sent on your website.
- Emails marked as sent but not appearing to be delivered may be caught by blacklists or spam filters.
- Use the procedure below to check your spam score and DNS configurations for email delivery
- Note, this will only check emails generated by the web server. For emails generated externally to the webserver please check with your IT provider
Steps to Check Email Spam Score and DNS settings
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STEP-BY-STEP
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1Get a Test Email Address
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2Open https://www.mail-tester.com/ in a new tab. Please see the image below.
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3Copy the email provided by mail-tester.com.
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4Keep this window open for reference
Send from the Web Server
STEP-BY-STEP
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1On a new window, log in as an administrator and go to the Admin Dashboard.
Learn how to log in here → -
2Select Settings > Email Settings >Email Accounts.
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3Choose which email account you want to test.
Learn how to create a new email account here → -
4Click Edit
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5Click Send Test Email
Checking Your Email Score
STEP-BY-STEP
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1Switch back to your window https://www.mail-tester.com/
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2Click check your score
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3Results will be displayed underneath
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4If you have issues with your email account please contact us via [email protected].