- Overview
- How to view the tickets list and search for tickets
- How to change the status of a ticket
- How to view detail of a ticket
- How to reply to a ticket
- How to forward a ticket
- How to delete a ticket
- How to reassign a ticket
- How to mark a ticket as resolved or reopen it
- How to lock a ticket
Overview
This shows how ticket admins can manage the tickets submitted by users
- Ticket Listing page
- Create a Ticket
- View Ticket details
- Reply to Tickets
- Delete a ticket
- Re-assign a ticket
- Resolve/Reopen a ticket
- Merge tickets
- Lock a ticket