Navigating through the Contacts Module

  • Go to Admin > Contacts >Contact Listing

Export From Data

Search Contacts

  • You can search for contacts by entering part of their name, email address, phone or mobile into the Name field

Export From Data

  • Matching contacts will start to appear as you type
  • Click any contact to jump directly to the contact

Export From Data

  • Or use the Search Button to display a listing of all matching contacts
  • You can use the other filters such as Company Types, Companies, suburb, state, etc, then click the Search button

Export From Data

Advanced Search

  • You can also search using the advanced search. This will display additional
  • If you have setup campaign codes or products of interest in your forms, you can see the available options listed
  • In the Search Contacts section, click the "Advanced Search" link on the bottom right, just above the Search/Clear buttons

Export From Data

  • Upon clicking on the "Advanced Search" link, you are presented with additional filters you can use for searching
  • Note: These filters are in use in the existing forms and will show the results of contacts who submitted the forms that use the corresponding filter selected.

Export From Data

Using Referred By

  • For example, using "Referred By" as a filter:
  • Select the specific Referred URL/page you want to check from the options

Export From Data

  • After choosing the Referred by URL/page from the options, click the "Search" button on the right
  • Note: Referred by options will only be available once the form has been set up on the pages and customers submitted the form
  • The contacts for the selected "Referred by" should show on the grid below the search section

Export From Data

Using Product of Interest

  • For example, using "Products of Interest" as a filter:
  • Select the specific Product of Interest you want to check from the options

 

Export From Data

 

  • After choosing the Product of Interest from the options, click the "Search" button on the right
    • Note: Product of Interest options will only be available once they have been set up on the "Product of Interest" module
  • The contacts for the selected "Products of Interest" should show on the grid below the search section

 

Export From Data

 

Using Campaign Codes

  • For example, using "Campaign Codes" as a filter:
  • Select the specific Campaign Code you want to check from the options

 

Export From Data

 

  • After choosing the Campaign Code from the options, click the "Search" button on the right
    • Note: Campaign Code options will only be available once they have been set up on the "Campaign Code" module
  • The contacts for the selected "Campaign Code" should show on the grid below the search section

 

Export From Data

 

Export Data

  • Once the search results have appeared, you can now export the data into XLS.
  • Click the 'Export' or 'Export with Communications' button to export the data into XLS
  • During import of contact(s) using a CSV file, you will now see that this mapping screen is grouped according to its related data: image.pngimage.pngimage.png
  • The Unsubscribed column is also present: image.pngimage.png

 

Export From Data