Vehicles Not Showing Up on the Website

The site is displaying vehicles with images only

Some vehicles may not show up on the website even if the data has been imported. This can be controlled in the admin module.

Your website is displaying only the vehicles that have images. You can check below if this is the case.

1. Checking your site settings

STEP-BY-STEP
  • 1
    Log in as an administrator and go to the Admin Dashboard.
    Learn how to log in here →
  • 2
    Go to Settings > Site Settings
    vehicles not showing
  • 3
    On the Search bar, search for "Vehicle Settings"
  • 4
    Click "Search"
    vehicles not showing
  • 5
    Click the "Edit" icon on the left
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    vehicles not showing
  • 6
    Scroll down to the checkbox "Only Display Vehicles Has Images"
    • Checked - this means your page is displaying ONLY the vehicles with images
      • The box is checked by default as best practice.
    • Unchecked - this means your page is displaying vehicles with and without images
    vehicles not showing

Please be advised: If you want to display the vehicles without images, you may continue to step 2. However, it is recommended that you do not change this setting. You may contact your data provider to push the images for us to be able to receive them during import and display them on your site, without you having to change this setting.

2. Changing the Site Settings

STEP-BY-STEP
  • 1
    Uncheck the box to display vehicles without images as well
    vehicles not showing
  • 2
    Click the "Save" button at the bottom of the page
    vehicles not showing
  • 3
    You will see the message "Site Setting updated successfully" which indicates you have successfully made your update.
    vehicles not showing
  • 4
    You should now be able to see the vehicles without images on your website
  • 5
    Previous results on your page:
    vehicles not showing
  • 6
    After making the change:
    vehicles not showing

Please be advised: The box is checked by default as best practice. If you change this setting, customers may end up getting frustrated because they can read the details of the vehicles but cannot see images, which is why it is recommended that your page only shows vehicles with images. If you want all your vehicles to have images displayed, please contact your data provider to push the images for us to be able to receive them during import and display them on your site, without you having to change this setting.

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