Phone - Call Back Option
STEP-BY-STEP
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1Call our offices on +61 2 9411 3111
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2Select option 2 for support
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3If team members are available the call is routed to the team
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4If no team members are available, a ticket will be created which includes your voicemail
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5The team will respond with a callback once they complete the current calls
Email - Recommended Option
STEP-BY-STEP
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1Send an email to [email protected]
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2Describe the issue and include the steps to replicate it.
For requests, please provide detailed information to facilitate understanding. -
3This will create a ticket in our support system, and the team will typically respond within an hour.