How to Get Support

Phone - Call Back Option

STEP-BY-STEP
  • 1
    Call our offices on +61 2 9411 3111
  • 2
    Select option 2 for support
  • 3
    If team members are available the call is routed to the team
  • 4
    If no team members are available, a ticket will be created which includes your voicemail
  • 5
    The team will respond with a callback once they complete the current calls

Email - Recommended Option

STEP-BY-STEP
  • 1
    Send an email to [email protected]
  • 2
    Describe the issue and include the steps to replicate it.
    For requests, please provide detailed information to facilitate understanding.
  • 3
    This will create a ticket in our support system, and the team will typically respond within an hour.