Chrome
STEP-BY-STEP
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1Click the Tools menu (three dotted lines in the upper-right corner).
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2Select History.
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3Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.
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4If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.
Firefox
STEP-BY-STEP
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1Click on the Tools bar (three bars in the top-right corner).
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2Click History.
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3On the menu to the right, select Clear Recent History.
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4In the Clear All History menu, select the time range to Everything.
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5Select the options, Cookies, Cache, Active Logins, Site settings, and Offline website data.
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6Click OK.
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7If on a Windows computer, close and re-open Firefox to save your changes. If on an Apple computer, go to the Firefox menu on the top menu bar and select Quit for the changes to take effect.