- Bounces Demo
- What is a bounce email?
- Why you would use bounces handling
- How To Handle Bounces Recommendation
- How to setup Bounce Back workflow engine mailbox and workflow engine type
- How to setup Bounce Back Site Settings (Retired)
- How to review the list of bounced emails
- How to review bounce emails for individual contact/ lead/ student/ tutor
How to setup Bounce Back workflow engine mailbox and workflow engine type
- Go to Admin > System Settings > Workflow Engine Mailboxes
- Click Create New Workflow Engine Mailbox
- Put all of your mailbox information
- Note: If you will use multiple mailboxes, set the name to Bounce Back so you easily identify what is the mailbox for a Bounce Back
- Click Save
- Go to Admin > System Settings > Workflow Engine Types
- Click Create New Workflow Engine Type
- Put all your Workflow Engine Type information
- Note:
- Do not forget to set the Workflow Engine Mailbox to the Bounce Back mailbox you created
- Always be mindful of the Email To field because the system will get the domain of that email and use it as the receiver of the bounce back, in the image below the domain for the Email To field is (@mailtest.interactivepartners.com.au)
- Click Save