- Why you would Send an Email to an Individual Contact
- How to send an email to individual contacts from listing
- How to send an email to a contact from the details page
How to send an email to a contact from the details page
Users can send an Adhoc email to individual contacts from their details page
Go to Business Dashboard >> Contacts >> Contact Listing
Click the View Details icon to go to the details page of a contact.
Click the "Adhoc Email" button in the button group on the top right-hand side
A popup to send the email will be displayed
The email of the selected contact will be populated in Email To.
The email of the currently logged-in user will be pre-populated in Email From
Input the subject and body to send an email. These fields are required.
If you want to use an existing template, please choose it from the Template list box (a list of all email templates has the type "Adhoc Email To Contact" in the system ).
When choosing an existing template, your Subject and Body can be overridden. A popup will be displayed with a warning about this.
Click OK to confirm if you want to use the existing template.
In case you want to save your Subject and body as a new template, please check "Save As A New Template"
Then input your template name to save (This textbox only appears once you check "Save As A New Template")
Click the Send button to send an email
Once an email is sent it is logged against the contact record