Troubleshooting Tips for Image Loading Problems

What if the image does not display correctly?

The correct image may not have been selected in which case another image will be displayed in its place.

  • Reload with the correct file name.
  • The file name may also need to be checked if the wrong image was saved under that file name.

It might not have been uploaded correctly.

  • A box will be displayed on your site with a broken image symbol
  • You will need to re-save the image and then re-upload it to the server

The image may not be in an acceptable format.

  • Image files can only be JPEGs, GIFs or PNGs.
  • Check the format of the image