How to review bounce emails for individual contact/ lead/ student/ tutor

  • Go to the details page of a contact/ lead/ student or tutor.
  • Navigate to the bounces tab
  • A list of bounce emails for this contact appears. The default filter is 'Unresolved' to make staff easier for reviewing
How to handle Bounces
  • Click the How to handle Bounces icon to go to the details page of a bounce
  • Click theHow to handle Bounces icon to resolve a bounce.