How to review bounce emails for individual contact/ lead/ student/ tutor

STEP-BY-STEP
  • 1
    Log in as an administrator and go to the Admin Dashboard.
    Learn how to log in here →
  • 2
    Go to the details page of a contact/ lead/ student or tutor.
  • 3
    Navigate to the bounces tab
  • 4
    A list of bounce emails for this contact appears. The default filter is 'Unresolved' to make staff easier for reviewing
    How to handle Bounces
  • 5
    Click the View Details icon to go to the details page of a bounce
    How to handle Bounces
  • 6
    Click the checkbox icon to resolve a bounce.
    How to handle Bounces