How to send an email to individual contacts from listing

Users can send an Adhoc email to individual contacts from contact listing

STEP-BY-STEP
  • 1

    Go to Admin Dashboard > Contacts > Contact Listing

    Sending email to individual contactSending email to individual contact
  • 2

    All contacts with an icon can send Adhoc email in the grid

    Sending email to individual contact Sending email to individual contact
  • 3

    Click the Adhoc Email icon to send emails to individual contacts

    Sending email to individual contact
  • 4

    The Contact Management window will pop up

    Sending email to individual contact
  • 5

    The email address of the currently logged-in user will be pre-populated in the Email From field

  • 6

    The email address of the selected contact will be populated in the Email To field

    Sending email to individual contact
  • 7

    Input the subject and body to send an email. These fields are required.

  • 8

    If you want to use an existing template, please choose it from the Template list box (a list of all email templates has the type "Adhoc Email To Contact" in the system ).

    • When choosing an existing template, your Subject and Body can be overridden. A popup will be displayed to warn about this.
    • Click OK to confirm you want to use the existing template.
    Sending email to individual contact
  • 9

    In case you want to save your Subject and body as a new template, please check "Save As A New Template"

  • 10

    Then input your template name to save (This textbox only appears once you check "Save As A New Template")

    Sending email to individual contact
  • 11

    Click the Send button to send the email

  • 12

    Once an email is sent, it will be logged against the contact record